Terms of Privacy Policy
GENERAL
1.1 This Privacy Policy (hereinafter referred to as the "Policy") governs the manner in which TrainPNRCheck (hereinafter referred to as "the Website", "We", "Us", or "Our"), located at domain trainpnrcheck.com, collects, uses, maintains, and discloses information collected from users (each, a "User") of the Website.
1.2. This Policy applies to the Website and all products and services offered by TrainPNRCheck. By accessing or using the Website, the User agrees to the terms of this Policy. If the User does not agree with any part of this Policy, they are advised to discontinue use of the Website immediately.
1.3. We reserve the right to modify this Policy at any time at Our sole discretion. Such changes shall be effective immediately upon posting to the Website.
2. COLLECTION OF INFORMATION
We collect information from Users in the following manners:
2.1. Personal Identification Information
We may collect personal identification information from Users only if they voluntarily submit such information to us. This includes, but is not limited to, instances when a User:
- Subscribes to a newsletter;
- Fills out a contact form or sends an inquiry via email;
- Enters a PNR Number for status verification.
2.2. Non-Personal Identification Information
We may automatically collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include:
- Browser name and version;
- Type of computer or mobile device;
- Technical information regarding means of connection to our Site, such as the Operating System and the Internet Service Providers (ISPs) utilized;
- Internet Protocol (IP) address.
3. USE OF COLLECTED INFORMATION
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3.1. Processing of PNR Numbers
Any 10-digit Passenger Name Record (PNR) number entered by the User is processed strictly for the purpose of retrieving the current status of the booking. This alphanumeric data is utilized transiently to fetch relevant status details and is not used to harvest personal passenger details (such as names, phone numbers, or addresses) associated with the booking.
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3.2. Operational Usage
- To Improve Customer Service: Information provided helps us respond to customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
- To Run a Promotion, Survey, or Feature: To send Users information they agreed to receive about topics we think will be of interest to them.
4. WEB BROWSER COOKIES AND TRACKING
4.1. Cookies
Our Website may use "cookies" to enhance the User experience. The User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
4.2. Third-Party Vendors
- Third-party vendors, including Google, use cookies to serve ads based on a User's prior visits to this Website or other websites.
- Google's use of advertising cookies enables it and its partners to serve advertisements to Users based on their visit to this Website and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Google Ads Settings.
5. DATA PROTECTION AND SECURITY
5.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our Site.
5.2. All data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
6. SHARING YOUR PERSONAL INFORMATION
6.1. We do not sell, trade, or rent Users' personal identification information to others.
6.2. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
7. THIRD-PARTY WEBSITES
Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
8. DISCLAIMER OF LIABILITY
8.1. No Affiliation
TrainPNRCheck is a privately maintained website and acts as an information aggregator. We explicitly state that we are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Indian Railways, IRCTC, or the Government of India.
8.2. Accuracy of Information
While reasonable efforts are made to ensure the accuracy of the content, the Website makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information. Any reliance you place on such information is therefore strictly at your own risk.
9. GOVERNING LAW
This Policy and your use of the Website shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or related to this Policy shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.
10. CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, Visit Contact Us Page to connect with us.
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website.